Training with results

 

Educate your customers with a platform designed for training

 

Join the training revolution

OVERVIEW

Position your customers—and your business—for lasting success.

Equip your customers with personalized training, engaging content, targeted communication, and flexible, integrated tools to help them achieve their business goals—and drive your own success.

AI-Driven Personalization

Provide deeply tailored learning experiences that empower customers, accelerate time to value, and enhance satisfaction.

New Revenue Opportunities

Generate income from your customer education by offering paid courses, certifications, and subscription-based learning programs.

Effortless Learning Experiences

Integrate your learning platform with your CRM and customer success tools to deliver a unified and seamless customer journey.

Scalable Engagement

Engage customers through automated, targeted communication campaigns that simplify learner activation, expedite onboarding, and enhance motivation.

KEY FEATURES AND BENEFITS

Transform every customer into your most valuable asset

Enhance NPS and CSAT scores, boost retention and loyalty, scale customer success, and achieve measurable revenue growth with Docebo’s customer education platform.

Enhance Customer Success Through Engaging Learning Solutions

Boost customer participation and loyalty with our solution that improves course completion and knowledge retention. Leverage AI-driven content recommendations for personalized learning paths and engage customers through automated communications. Integrate your CRM and other systems with our platform for seamless, connected learning experiences.

Scale Customer Success Effortlessly

Grow your customer base and enhance the performance of your customer success team without straining resources. Automate tasks like customer enrollment and simplify program design with user-friendly tools to reduce administrative costs. Use AI for quick content creation in multiple formats and languages, ensuring customers receive the knowledge they need. Enable social learning by leveraging your CSMs as subject matter experts to engage directly with customers in the learning environment.

Empower Your Customers for Self-Sufficiency

Increase customer numbers without overwhelming your support team by providing the tools and resources they need to help themselves. Our mobile learning app offers real-time access to training programs and self-service support. Implement federated search to simplify content discovery across various sources, reducing dependence on support. Gain deep insights into customer engagement to understand which topics resonate and how learning programs impact support metrics like ticket volume and deflection.

CASE STUDIES

The prefered compliance training platform.

Confluent Medical

Course creation, API integrations and Data Collection.

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Wound Rounds

AI Course creation, API integrations and Data Collection

View Case Study —>